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Our Comprehensive Rug Cleaning Process


At Rug Rehab, we understand that every rug requires a unique cleaning approach. That's why we tailor our comprehensive cleaning process to suit each rug's fiber, dyes, and construction. From delicate handwoven antiques to modern area rugs, our expert team carefully assesses each piece, using specialized techniques to remove dirt, stains, and allergens while preserving its beauty and integrity. Whether your rug needs a gentle hand wash or a deep restorative treatment, we ensure the best care possible.

               INSPECTION

At Rug Rehab and Spa, the inspection process is crucial first step in ensuring the safest and most effective cleaning for your rug. Every rug is unique, and hidden issues can impact how it responds to cleaning. During inspection, we carefully examine the fibers, dyes, and construction, testing for crocking (color transfer), potential dye bleeding, pet urine contamination, structural damage, mold, and moth activity. Identifying these factors in advance allow us to tailor our cleaning approach, using specialized treatments to prevent further damage and restore your rug's beauty. Our thorough inspection ensures that your rug receives the care it truly needs.

              RUG DUSTING

Before deep cleaning begins, rug dusting is a crucial step in removing dry soil, loose dirt, and allergens trapped within fibers. Over time, rugs accumulate dust, pet dander, and fine debris that regular vacuuming cant fully extract. Our specialized dusting process gently vibrates and lifts out these particles, preventing them from turning into mud during washing. By thoroughly removing dry soil first, we enhance the effectiveness of the cleaning process, helping to restore your rug's freshness, improve indoor air quality, and extend its lifespan. 

RUG WASHING

We understand that no two rugs are the same, which is why we customize our washing process based on the rug’s fibers, construction, and condition. Depending on what’s best for your rug, we may use one of the following methods:

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  • Full Submersion Wash – Ideal for most handmade and durable rugs, our full submersion wash is designed to provide the deepest clean possible, ensuring every fiber of your rug is thoroughly refreshed. Using a counter-rotating brush, we gently but effectively loosen embedded soil, dust, and debris from deep within the fibers. Unlike surface-level cleaning, we wash both sides of the rug as many times as necessary, ensuring that dirt, stains, and contaminants are completely removed. This process allows us to flush out all residues, leaving your rug truly clean, vibrant, and refreshed while preserving its quality and softness.

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  • Dry Cleaning – A low-moisture method designed for delicate or moisture-sensitive rugs, ensuring a safe and effective clean without compromising the rug’s structure.

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  • Hot Water Extraction - a powerful yet controlled cleaning method designed for rugs that cannot withstand full submersion or excessive moisture. This process uses heated water and safe cleaning solutions to break down deep-seated dirt, allergens, and residues. We then extract the water and soil using high-powered suction, ensuring a thorough clean while preventing over-wetting. This method is ideal for rugs that need a deep refresh without the risk of damage from prolonged exposure to water.

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Our professional team carefully selects the best approach to restore your rug’s beauty while preserving its quality.

URINE DECONTAMINATION

At Rug Rehab and Spa, we take urine contamination seriously, using only non-toxic, organic solutions to break down and eliminate stains and odors at the source. Since organic stains require organic treatments, our decontamination process relies on concentrated essential oils that naturally neutralize urine deposits without harsh chemicals. This ensures the complete removal of odors while being safe for your rug, your home, and the environment. Our deep-penetrating treatment guarantees that 100% of odors are removed, leaving your rug fresh, clean, and fully restored.

RINSING

Rinsing is an essential step in our cleaning process at Rug Rehab and Spa. After washing, we carefully flush out all cleaning agents, loosened soil, and residues to ensure your rug is truly clean. Any remaining detergents or debris can attract dirt and cause fibers to become stiff over time. In some cases, a single wash isn’t enough—especially for heavily soiled rugs or those with deep-set stains. That’s why we repeat the washing and rinsing process as needed, guaranteeing no residue is left behind. Our thorough approach leaves your rug soft, fresh, and restored to its best condition.

DRYING

Proper drying is just as important as cleaning, and at Rug Rehab and Spa, we use specialized techniques to ensure your rug dries efficiently and safely. Our state-of-the-art centrifuge removes up to 70% of moisture in just minutes, significantly speeding up the drying process while protecting delicate fibers. For more fragile rugs, we offer gentle drying methods, including laying them flat, placing them on our drying rack, or even giving them a little sunbathing when appropriate. This careful approach prevents shrinkage, color bleeding, and mildew, ensuring your rug is dried thoroughly and naturally before returning to your home.

POST- CLEANING INSPECTION

Our Post-Cleaning Inspection is a critical part of our process, guaranteeing that your rug is clean, well-maintained, and ready for use.

Quality Check – We thoroughly inspect the rug to ensure the cleaning process was effective and that every fiber is refreshed.

Thread Trimming – Any stray or loose threads that could affect the rug’s integrity are carefully trimmed to preserve its structure.

Vacuum & Grooming – A final vacuuming is performed to remove any remaining dust, followed by meticulous grooming of the rug and fringes to restore their natural beauty.

Pickup & Delivery Prep – Your rug is expertly prepared for pick-up or delivery, ensuring it arrives in perfect condition, ready to enhance your space.

REPAIR

we go beyond cleaning to ensure your rug stays in top condition for years to come. Our rug repair services address common issues that can affect both appearance and longevity.

  • Tufted Backing Repair – Over time, the backing on tufted rugs can loosen or deteriorate. We expertly re-glue and secure it to restore stability and durability.

  • Shedding Control & Trimming – Some rugs naturally shed excess fibers, leading to a worn or uneven look. We carefully trim and control shedding to maintain a smooth, refined texture.

  • Edge & Binding Repairs – Frayed edges can lead to further damage if left untreated. We reinforce, sew, and repair rug edges to prevent unraveling and extend the life of your rug.

Whether your rug needs structural reinforcement or cosmetic touch-ups, our skilled team ensures every repair is done with precision and care. Trust Rug Rehab to restore and preserve your rug’s beauty and functionality.

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